I'm the Director of Strategy and Operations at Etsy, where I manage the operational rhythm of the the company's core business and support its senior leadership team.

Previously, I managed the Strategy and Operations team at Spotify, whose mission was to design and run the company's strategic planning and execution model, Spotify Rhythm.

I have a passion for managing and encapsulating organizational complexity. I do this by designing and running scalable agile systems for strategic planning and execution, and by coaching teams in responsive ways of working. In all that I do, I optimize for continuous improvement, people over process, iterative decision-making, fairness and generosity.

In my spare time, you can find me writing articles about music and art, dancing to techno, learning languages, stalking dogs on the NYC subway, eating bread, subverting the patriarchy, wearing glitter, or snorting at bad puns.

Connect with me: Email | Twitter | LinkedIn

Recent talks that I’ve given

Book me as a speaker for your upcoming event via Badassery.

Context Matters: Improving the performance & wellbeing of teams | QCon NYC Summer 2019

Building a Career That You’re Genuinely Excited About | NYC Admin Appreciation Day Spring 2019

Learning How To Lead | AKQA Rising Together Summer 2018 + World Forum Disrupt Spring 2019

Process as Product | Getting to Good Quicker | Copenhagen Institute of Interaction Design 2016

New York, Rio, Tokyo: Rethinking teams at Spotify, Medium & Buzzfeed | Work Awesome 2016

Growing Culture with Slack | Slack Amazing Teams 2016

Environments for Innovation at Spotify | NYU School of Engineering 2016

Intentional Culture Design | Spotify Culture & Methods Conference 2016

Hacking the Diversity Challenge | Talent Hackers 2015